Terms and Conditions
Effective Date: 21-01-2025
Welcome to Farmlancer ("Website" and "App"). By accessing or using our Website (www.farmlancer.in) or App (Farmlancer), you agree to be bound by the following Terms and Conditions. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By using Farmlancer, you agree to comply with and be bound by these Terms. We reserve the right to update these Terms at any time without prior notice. Continued use of the platform constitutes acceptance of any changes.
2. Services Provided
Farmlancer connects farmers and buyers, facilitating the direct sale of produce. Services include listing produce, making purchases, and managing payments. The platform is designed for users in India.
3. User Accounts
- Registration: Users must provide accurate information, including name, mobile number, and address.
- Responsibility: Users are responsible for maintaining the confidentiality of their accounts.
- OTP Authentication: Login credentials and OTP-based authentication may be required.
4. User Responsibilities
Users agree to:
- Avoid spamming or posting false information.
- Use the platform for lawful purposes only.
- Not interfere with the functionality of the platform.
5. Payments and Refunds
- Payments can be made via Debit/Credit cards or UPI.
- Refund Policy: No refunds are provided for canceled orders.
- Wallet top-ups through cash collections are supported via authorized personnel.>
6. Privacy and Data Usage
- Personal data collected includes names, addresses, contact details, and, for farmers, bank account information for payments.
- Data is used solely for personalization, analytics, and completing transactions.
- Refer to our Privacy Policy for detailed information.
7. Third-Party Integrations
The platform may integrate with third-party services like Clevertap, Pendo, and Salesforce. Notifications and analytics are part of the service.
8. Limitation of Liability
Farmlancer is not liable for:
- Losses incurred due to misuse of the platform.
- Issues arising from incorrect user-provided information.
9. Governing Law
These Terms are governed by the laws of India. Any disputes must be resolved under Indian jurisdiction.
10. Contact Information
For queries or concerns, contact us at hello@farmlancer.in or visit www.farmlancer.in/contact.html.